About Streamline Your Facebook Moderation

As a brand, you have to be concerned with how your comments are perceived by the public. That means your community managers need to be on the lookout for comments that may be offensive, inflammatory or spammy. A well-thought out comment moderating tool can help with that — by automatically hiding comments that are not in line with your policies and reducing the amount of manual work for your team.

It’s a hard job, though. Streamline Your Facebook Moderation reported in 2014 that many of the contract workers for Facebook’s content-moderation department were traumatized by their work, which included assessing people’s ability to cope with violent imagery. The company now screens new hires for “resiliency.” In fact, the number of people working at Facebook as content moderators is likely more than the number of people in the entire state of California.

Swift Social Interactions: Mastering Efficient Facebook Comment Approval Strategies

A good social media management tool will let you monitor posts for keywords — such as slurs, insults and competitor names — and can automatically hide or delete them. It will also save you time by setting up automatic replies that allow you to respond in a timely manner (e.g., by letting the person know you’re aware of their concerns).

NapoleonCat is one such software platform that offers all these features and more. It’s an all-in-one Facebook aggregator that can automate your auto-replies and even moderate comments on your Facebook Ads. It even works in multiple languages — ideal for global brands with multilingual communities.